Can I have multiple JogaBets accounts?

It is not possible to have multiple online accounts.

Do I have to be 18 to bet online?

Only persons over the age of 18 are permitted to gamble.

Do I have to enter my personal data during the registration?

The account is created based on personal data from identification documents.

Does it matter if I use lowercase or capital letters for username and password?

Passwords are case sensitive

What is the Account Number and where can I see my JogaBets Account Number?

You received your account number in an e-mail upon registration.

Where can I see the current balance of my JogaBets account?

There are two accounts within your online account: Bonus and Cash.

Where can I see data on my JogaBets account?

All data related to your online account can be found in the My Account option.

Where can I see my played tickets?

All your tickets played can be seen within the My Account option, in the Ticket Review sub-option on the left.

Where can I see my personal data?

Your personal data entered during the registration can be seen in the My Account option.

Where can I change my current password?

After login, your current password can be changed in My Account in the Change Password sub-option on the left side.

What do I do if I have forgotten my password?

If you have forgotten your password, enter your e-mail address and click on Password?

How can I verify the betting account?

Considering the high security standards we follow, and in order to be able to protect the privacy of your account, its details and funds in it, an account must be verified.

How can I receive JogaBets bonus?

The bonus is awarded within bonus promotions and promotional activities.

Where can I see current bonus promotions?

All current bonus promotions are visible in the Promo section on our site

Can I withdraw funds from the bonus account?

Funds from the bonus account cannot be withdrawn.

How can I use the funds from the bonus account?

Funds from the bonus account can be used strictly for tickets.

Where can I see the tickets played with Bonus money?

Login to your account to see the tickets played with bonus money.

In what period of time can I use the funds on the bonus account?

Funds on the bonus account have no validity period. A bonus once awarded can be used for tickets at any time.

Why did I not receive the bonus?

The bonus is awarded based on current promotional activities and the fulfilment of specific terms and conditions

How can I play the ticket from the bonus account?

After you have chosen the odds you wish to bet on, select the Bonus Account above your tips before ticket confirmation.

How do I create an online account?

You can create a JogaBets online betting account in the Registration section.

How can I contact Customer Support?

JogaBets Customer Support can be reached in the following ways

How do I login to my account?

In order to login, you need a username and a password.

What are bonus promotions?

Promotional activities can be found in the Promo section of our site.